1. Introduction

Welcome to Huddleswim ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website located at huddleswim.com and our swimming team management platform (the "Service").

We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy should be read in conjunction with our Terms of Service.

2. Information We Collect

2.1 Information You Provide Directly

When you use our Service, you may provide us with information including:

Account registration information (name, email address, password)
Athlete information (names, performance data, team affiliations)
Meet and event data you input into our system
Profile information and preferences
Communications you send to us

2.2 Information We Collect Automatically

When you access our Service, we may automatically collect certain information for debugging and service improvement purposes, including:

IP address and general location information
Browser type and version
Device information
Usage patterns and interactions with our Service
Error logs and performance data
Session information through cookies

3. How We Use Your Information

We use the information we collect to:

Provide and maintain our swimming team management Service
Authenticate users and manage user sessions
Process and store the data you input into our platform
Send account-related notifications (password resets, confirmations)
Send transactional emails related to your use of the Service
Send marketing communications (with your consent, and you may opt out)
Debug issues and improve our Service performance
Analyze usage patterns to enhance user experience
Respond to your inquiries and provide customer support
Comply with legal obligations

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

Authentication Cookies: To keep you logged in and manage your session
Analytics Cookies: Through PostHog for usage analytics and service improvement
Error Tracking: Through Sentry for debugging and performance monitoring
Marketing Analytics: Through Google Ads Conversion Tracking

You can control cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of our Service.

5. Third-Party Services

We integrate with the following third-party services that may collect and process your information:

5.1 PostHog (Analytics)

We use PostHog for analytics and user behavior tracking. PostHog may receive user IDs, IP addresses, and usage data to help us understand how our Service is used and improve user experience.

5.2 Sentry (Error Monitoring)

We use Sentry for error monitoring and performance optimization. Sentry may receive user IDs, IP addresses, and technical information about errors and performance issues.

5.3 Google Ads Conversion Tracking

We use Google Ads Conversion Tracking for marketing analytics to understand the effectiveness of our advertising campaigns.

5.4 Vercel (Hosting)

Our Service is hosted on Vercel, which may collect technical information necessary for hosting and delivering our Service.

5.5 Brevo (Email Communications)

We use Brevo for sending transactional and marketing emails. Brevo processes your email address and related communication preferences.

Each of these third-party services has their own privacy policies governing their use of your information. We encourage you to review their privacy policies to understand their data practices.

6. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties for commercial purposes. We may share your information in the following circumstances:

With the third-party services mentioned above to provide our Service
When required by law or to respond to legal process
To protect our rights, property, or safety, or that of our users
In connection with a business transfer (merger, acquisition, etc.)
With your explicit consent

6.1 California Privacy Disclosures

For California residents, in the past 12 months, we have collected and shared the following categories of personal information:

Identifiers: Name, email address, account credentials, IP address, device identifiers
Personal Information: Athlete data, performance information, team records you input
Internet Activity: Usage patterns, error logs, interaction data with our Service
Inferences: Analytics data derived from your use of our Service

We collect this information from you directly and through automatic collection technologies. We share this information with our third-party service providers (PostHog, Sentry, Google Ads, Vercel, Brevo) for business purposes only, not for monetary consideration.

We do not sell personal information. We have not sold personal information in the past 12 months and do not have plans to sell personal information.

7. Email Communications and Marketing

We may send you different types of emails:

Transactional Emails: Account confirmations, password resets, and service-related notifications
Marketing Emails: Newsletters, product updates, and promotional content

You can opt out of marketing emails by:

Updating your preferences in your profile settings
Clicking the unsubscribe link in any marketing email
Contacting us directly

Please note that you cannot opt out of essential transactional emails related to your account and use of our Service.

8. Your Privacy Rights

You have the following rights regarding your personal information:

Access: You can request access to the personal information we have about you
Correction: You can update or correct your personal information through your account settings or by contacting us
Deletion: You can request deletion of your account and personal information
Data Export: You can request a copy of your data in a portable format
Marketing Opt-out: You can opt out of marketing communications at any time

To exercise these rights, please contact us through our contact page at huddleswim.com/contact.

8.1 California Consumer Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Right to Know: You can request information about the categories and specific pieces of personal information we have collected about you, the categories of sources from which we collected your personal information, our business or commercial purpose for collecting your personal information, and the categories of third parties with whom we share your personal information.
Right to Delete: You can request that we delete your personal information, subject to certain exceptions.
Right to Opt-Out of Sale: You have the right to opt-out of the sale of your personal information. We do not sell your personal information to third parties.
Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.
Right to Correct: You can request that we correct inaccurate personal information about you.
Right to Limit Use of Sensitive Personal Information: If applicable, you can request that we limit our use of your sensitive personal information.

To exercise your California privacy rights, please contact us through our contact page at huddleswim.com/contact. We may need to verify your identity before processing your request. You may designate an authorized agent to make a request on your behalf, subject to proof of authorization.

We will respond to your request within 45 days, though we may extend this period by an additional 45 days if necessary.

9. Data Retention and Deletion

We retain your personal information for as long as necessary to provide our Service and fulfill the purposes described in this Privacy Policy. When you delete your account:

Your personal data will be deleted within one (1) week
Some information may be retained longer as required by law
Anonymized or aggregated data may be retained for analytics purposes

10. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

11. Geographic Limitations

Our Service is intended for users within the United States. If you are located outside the United States, please be aware that information you provide to us will be transferred to and processed in the United States.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically for any changes.

12. California Shine the Light Law

Under California Civil Code Section 1798.83 (the "Shine the Light" law), California residents who provide personal information to obtain products or services for personal, family, or household use are entitled to request information about whether we have disclosed their personal information to third parties for those third parties' direct marketing purposes.

We do not share personal information with third parties for their direct marketing purposes without your consent. If you are a California resident and would like to make such a request, please contact us through our website at huddleswim.com/contact.

13. Changes to This Privacy Policy

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us through our website at huddleswim.com/contact.

For California residents exercising privacy rights under the CCPA, you may also contact us through the same contact page. Please include "California Privacy Rights" in your subject line to ensure prompt processing of your request.